"Thank you for calling 911. We appreciate your patience, there are currently 14 callers before you"

A Texas couple expressed outrage after it took Austin police over two hours to respond to 911 calls when their vehicle was hit head-on by a suspected drunk driver.

The couple, who had their two young children in the car, claimed the hours-long response time allowed the driver to sober up walk away with only a minor traffic violation.

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