Outsourcing protection

Lights reflect on the water of Baltimore’s Inner Harbor. Everything is quiet at 4 a.m. on this September morning. Just down the road, the historic Federal Hill neighborhood has long since gone to bed. But not everyone is sleeping. In the darkness, shadows move. Would-be thieves are quietly appraising cars, peeking in windows, trying door handles, hoping to find one unlocked. But they’re not the only ones awake. A resident spots them and reaches for her phone. She doesn’t call 911, though, because she fears the police will take too long to respond. Instead, she calls Federal Hill’s private security firm, Matcom.

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-WiscoDave