Nearly deaf CA woman loses $10,000 to scam typed on her CapTel phone

Telephone captioning services enable millions of hearing-impaired people to talk by phone -- a much-needed lifeline to the outside world. But it's also a direct line for phone scammers to reach the hearing impaired. 

Federal law requires captioning operators to type every single word a caller says -- even if it's a scammer swindling a disabled person. One Bay Area family found out their nearly deaf mom followed a scammer's instructions -- typed verbatim by CapTel operators - and lost thousands in a terrifying scam.

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