A customer, who rented a car on Hertz’s supposed ‘unlimited miles’ deal, found himself slapped with an eye-watering $10,000 bill after he clocked a staggering 25,000 miles in just one month. When he challenged the charge, Hertz did the unthinkable – they threatened to get him arrested.
MORE
Fortunately for this guy, the bad PR wasn't worth the headache. But Hertz contract for "unlimited" miles apparently explicitly spells out that 10k is the actual limit. Courts have established that "unlimited" can be used as "puffery" (Google it) and not intended to be taken literally in contracts. That's why "all you can eat" buffets can actually limit how much of certain foods you can consume in one visit, for instance. Courts would have sided with Hertz, and they would have still lost millions in the bad PR. But technically the law would have been on Hertz's side. Still satisfied they had to back down tho. Fuck em!
ReplyDeleteGood breakdown on this, thank you.
DeleteHertz is evil. The whole company should be shoved into a tree shredder....
ReplyDeleteI don't understand how Hertz is still in business when they are so well known as a scummy company!
ReplyDelete- Arc
Twice I've rented from Avis and driven around 8K miles both times. When the idiot light came on, I would take their car in for an oil change at whatever place was handy. When I returned the cars, they reimbursed me for the oil changes.
ReplyDeleteA bit of quick math tells me that 25K miles over 30 days comes to roughly 833 miles/day. At 70 MPH that would take nearly 12 hours/day to reach 25K for the month. WTF was the guy doing??
ReplyDeleteRented from Hertz once. And then only because Enterprise did not have a car for us. Hope to not do it again.
ReplyDeleteDear Hertz - have you talked to Red Lobster about how their "Endless Shrimp" worked out for them???
ReplyDeleteNever ever rent a car (or buy one) from Hurtz-a-Lot. F*kers
ReplyDeleteRed Lobster likes to claim that endless shrimp broke them; truth is, their overall food quality Has been headed down the crapper for quite a while.
ReplyDeleteLast time I went for my birthday, they served some dried out admirals feast that was barely edible. That was the last time for RL.
CC
I'm recalling a Simpson's episode with "all you can eat seafood". Spoiler: They went to court, but settled: Homer continued getting all the seafood he could eat, and the restaurant owner got to use the sight of him as a customer attraction.
ReplyDelete