What would you do if you landed in an unfamiliar city one evening planning to pick up a rental car, only to find the rental counter completely lacking in staff? Waiting for someone to show is one choice; a taxi or mass transit another. Or, of course, there's always option is to simply grab a car with keys in it and drive away, as the mayor of Denver, Colorado and a gaggle of other Hertz customers did an upstate New York location in July.
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Hertz has left me stranded several times - once to the point of deleting my reservation while I watched, several times having their counter closed during supposedly open hours, other times "out of vehicles" in spite of holding reservations. One of the suckier companies I'm aware of (put LaQuinta on that list for many of the same reasons). Great customer service ... keeping in mind what bulls do to cows.
ReplyDeleteThe Denver mayor has said that he'll use city cops to resist the feds from deporting illegals.
ReplyDeleteSo he's a crim on top of being a commie. Well, big surprise.
I want to hear his lame excuse for a laugh.
Why can't you just swipe your credit card and go get a car off the lot? Why do they need people if they are just renting cars? This industry may be over thought.
ReplyDeleteExcellent thinking
DeleteThank goodness the Hertz executive "actioned" immediately!
ReplyDelete