What would you do if you landed in an unfamiliar city one evening planning to pick up a rental car, only to find the rental counter completely lacking in staff? Waiting for someone to show is one choice; a taxi or mass transit another. Or, of course, there's always option is to simply grab a car with keys in it and drive away, as the mayor of Denver, Colorado and a gaggle of other Hertz customers did an upstate New York location in July.
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