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Wednesday, June 05, 2024

Are California shoppers legally required to stop for receipt checkers at store exits?

Retailers all over California have employees placed at store exits to check receipts as a person leaves as proof of purchase for merchandise. But are shoppers legally required to stop? 

Most notably, Walmart has asset protection associates, formerly known as door greeters, at every entrance and exit of its stores. While some people choose to wait in line to get their receipts verified before leaving the store, others will breeze by without stopping.

29 comments:

  1. Costco has done this as long as I can remember. Now it’s everywhere? Sign of the shitty looty times.

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    1. That's because it's in the membership rules of Costco. I don't have a membership with Walmart.

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  2. Either you show your receipt, or you show your membership card proving you belong to the Democrat Party.

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  3. Cashiers get paid. When they want to pay me the same wage to self-check then I may do that. Until then...

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    1. If you hurt yourself checking out do you qualify for workman's comp.

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  4. Caveat I would rather stick my dick to closure of a doorjamb and a solid door than even walk into a WalMart but here's my opinion = my answer to this question is a very solid HELL NO I would not stop for one single second. I would not get angry with receipt checker I'd simply say "no thanks go bother someone else". Would they then block my path? Bark orders at me? Try and tell me "its the law" or some stupidity? Maybe but I have never had that experience. Whatever the heck I'd still say NO and if I am caused a problem then that store blacklisted for life from me and that why I will not shop in stores where I already know they do this.

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  5. If I go thru the checkout how is it I'm supposed to be stealing?

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  6. No store, in California or elsewhere, has that right.

    On the other hand, every store has the right to reject me as a customer.

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  7. Be sure to demand an extra so you can hand it to the goon at the door and keep going. I doubt holding people against their will is going to be the great answer they think it is.

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  8. I walk right past them. If they want to argue, then they get one question: "Are you accusing me of stealing?" If they say yes, I will stop and they damn well better tell me what I am stealing and where I have it hidden. Then when they don't find anything stolen, they are on hook for false imprisonment and defamation of character lawsuits. If they say No, then I keep walking. I do not steal and will not be treated like a thief.

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  9. BTDT. Bought a vacuum, paid for it at self checkout (no clerks), carried it out. Walked past women chewing the fat at the door. All of a sudden they started shouting at me, one jumped in front of me demanding to see my receipt. I just said no and kept walking. OMG. The shouting, running out to the parking lot, walkie talkie calls for security. I placed the machine in my car and drove away.
    Cut to 3 weeks later, was forced to go to Walmart for something. Heard my name over the PA system as I was checking out. Facial recognition? Who knows.
    All I know is that I'm pissed off that they can't be bothered to hire cashiers, and instead have these hags at the foyer to harass me over a job that I wasn't trained for and am not getting paid for.
    I've never stolen a dime in my life. Fuck walmart.

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    1. I hate Walmart. The most recent time my ugly ax murdering ass was left behind(sleeping), some bimbo ( dieversity hire iirc ) ransacked my mother's purse on accusations of theft. Maybe now she will take me a little more seriously when I say my appearence is a deterrence to human interaction and BS.

      Yes, Walmart has used facial recognition for the better part of a decade and will wait until someone's cumulative theft is >$500 before trying to charge someone. I don't like stores that don't pay fair wages or hire human. I do as little shopping as possible at walmart.

      -arc

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    2. Guess it never occurred to them to check their own records, before harassing you.

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  10. I wonder what the life span is of an asset protection associate in Oakland, Cal. is.

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  11. The door twits are one reason I don't shop at Walmart. The door checks present an interesting possibility. Most Loss Prevention personnel receive brownie points for stopping a shoplifter. Many receive a cash bonus. All it takes is an LP person and a cashier working together to fake a shoplifting. When you check out, the cashier waits until you're distracted and slips an item into your bag. LP checks your bag, finds the elicit item, and the two of them split the reward while you try to defend yourself. The cameras for that checkout are mysteriously down that day. We were members of Sam's Club for a while, but we got tired of the door checks. We'd go through the checkout, carefully pack everything in boxes so it would fit in the small car we had at the time, and have to try to repack in a hurry (there was usually a line behind us) after they took out every item and checked it against the receipt. If a store asks for my receipt, I keep walking and never go back. It isn't worth the hassle. There are plenty of stores that want my money, and show me proper respect.

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  12. Since we never get bags, just load it all back into the cart, I always have my receipt in hand as we leave a store.

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  13. Costco gets away with this because it’s a membership store. You signed the membership agreement, this was one of the conditions, so abide by what you signed or they cann withdraw your membership. Walmart can F.O.A.D

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  14. All the more reason that online retail is going to kill brick and mortar. It's just a normal progression, as a small business owner, I can assure you the brick and mortar business model is coming to an end. Overhead is getting harder and harder to control. Those receipt checkers have to be paid, just another unfortunate expense. As all of it gets passed on to the consumer, warehouses as opposed to frontage is getting to be the only affordable option.

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  15. What's the big deal? Last time at my local Walmart grabbing some last minute fishing stuff the greeter said "good luck" on my way out. He's a little impaired, but a great guy. Next morning I caught a 18" trout. I told him later and we had a laugh.

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  16. No memberships, so the ticket checker is asked "Am I being detained? Are you holding me against my will?"

    Can't figure out why none of them are willing to catch a kidnapping rap.

    fairplayjeepguy

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  17. I haven't seen anyone checking receipts at the local Walmarts in years......
    JD

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  18. I keep walking. Had a hysterical black female employee follow me to my car, screeching the entire time. Never saw her again. They ask for the receipt, glance at it, make no attempt to verify any items. Its a farce and a waste of time

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  19. A lot of angst over the retailers simply trying to control theft at their doors. Is it that hard or bothersome really? I've already got a lot more serious things to be pissed about than this. One of them is that Americans are so corrupt and degenerate that this is now routine. That's not the store's fault.

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    1. It is the principle of the matter. I will not be treated like a thief. You might go along with it, I won't.

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  20. Nope, no legal duty to stop. Costco isn't LE and the worst they can do is ban people from their property or revoke membership.

    No receipts, no rummaging through purses, they have no power to do it, only to be butthurt when people don't stop.
    -arc

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  21. Back when I lived in CA there was a lawsuit over Fry's Electronics checking receipts at the door. In spite of their tight maze (lined with point of purchase junk) that had to be navigated before getting to a cashier, they would DEMANDED to check your receipt at the door. And they marked it (as it a colored pen mark would stop returns of shoplifted goods).

    After someone was assaulted by a receipt checker after refusing to comply and sued Fry's, it went to court. The court determined that what Fry's was doing was an illegal search, seizure, and detainment. Fry's continued the procedure as a loss prevention measure, but backed off on the requirement.

    A similar situation came up with Costco and other club stores. Those have a search clauses written into their membership agreement. By joining "the club" a member has agreed to comply with having their receipt compared against the contents of their cart.

    I've dealt with both of the above. Unsurprisingly, the club stores were always polite about their receipt checks. The non-club stores are all too often overly intrusive, if not downright belligerent.

    My guess is policy and choice of employees was a HUGE factor in the outcomes of both approaches.

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  22. The receipt checker at the walmart near me is cross-eyed.

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  23. The few times I go into our local wallyworld the chubby girl with her face buried in her phone at the garden section doors barely looks up when I leave. I guess it could be she doesn't want to get too close to some sweaty old stanky guy like me anyway.

    Neck

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