What Does Winning Look Like?

I once had a boss that said to me, “John, what gets measured, gets managed.” His point was that if we have details on what’s going on, that drives attention. His corollary was, “So, be careful what you measure.” The idea behind that was that if you spent your time focusing on the wrong things, you’d never achieve what you were really trying to do, sort of like an airline company hiring pilots based on diversity rather than on, well how good of a pilot they are.

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-WiscoDave